Our experienced management, marketing, and maintenance team offers unsurpassed services and cutting-edge technology in real estate services. Our goal is to maximize the investments of our clients. We provide full-service brokerage, acquisition, development, and asset management services to our customers and clients.
Our property management division is composed of licensed and experienced real estate agents, brokers, and industry professionals. We understand the importance of preserving our homeowners’ investments, providing value-adding strategies, and superb customer service every time.
For more details on our services, staff, and policies, reach out to our team here in Atlanta, Georgia.
We also provide tenant-related services for landlords who choose to manage their own properties. Our team applies a personal and highly attentive approach to service, fostering positive relationships between each homeowner and tenant.
We will recommend a rental rate and terms that we think will attract a qualified tenant within 30 days. Market conditions vary, and we can’t make any guarantees as to when we will find a qualified applicant. Some properties lease immediately. Others take longer. We will provide you with updates and will modify the price or terms if necessary.
We manage several hundred rental homes. We also have access to listing information on many more units through the multiple listing service and the Internet. After inspecting your home, we can recommend items that might enhance your home’s value. Once we know your home and understand your goals, we will use our knowledge of the market to recommend a rental rate. It’s your property—we recommend it, and you decide.
Almost all of our applicants tell us they found the house on the internet. Cross Creek Realty lists properties on several national websites in addition to our own site. We also use signs and newspaper ads to promote properties we manage. We analyze each property and design a specific marketing plan that promotes your property in the most favorable manner.
The tenant contacts us to report all maintenance problems. We can be reached any time of the day or night, including holidays. Our property managers rotate being “on call” so that someone can always be available to handle emergencies. Upon receiving an “emergency maintenance” message, our voicemail system will page the manager on call so that we can get the emergency under control. In the management agreement, you set a “repair limit” that tells us when, based on the estimated cost of the repair, you want to be involved in handling a maintenance problem. For non-emergencies, we will contact you first or we will handle the repair on your behalf depending on the repair limit you set. You can choose a dollar limit of zero or some higher figure. Please note that this repair limit is based on non-emergency repairs. We will handle emergencies immediately, based on our judgment and experience, to protect your property from suffering any further damage.
